COVID-19: At The Edge Mountaineering procedures.

Firstly, all is well here and no signs or symptoms!!


At The Edge Mountaineering is keeping an eye on Government guidelines regarding the Coronavirus pandemic and I want to highlight some advice and our procedures below:


  • At this moment in time, At The Edge Mountaineering will NOT be cancelling any courses. If you, the CLIENT, decided to cancel then the current cancellation policy is still in place. Please see my TERMS AND CONDITIONS


https://www.attheedgemountaineering.co.uk/terms-conditions


  • If At The Edge Mountaineering does cancel a course due to either Government guidelines or personal illness then you, The Client, will receive a full refund or the option to rearrange another date at no extra cost.

  • If you are due to attend a course and are feeling unwell and theres is a chance you have been in contact with Coronavirus, you should follow the Government guidelines to self isolate and then contact At The Edge Mountaineering to arrange another date as I don't want you missing out!

  • At The Edge Mountaineering will do it's utmost to ensure you do not miss out. We can re-arrange course dates to suit you if required. Please feel free to contact me if you have any concerns or questions.

  • All my course ratios are kept low with a maximum ratio of 1 instructor to 8 clients. At this moment in time, ratio numbers will remain as they are and will not exceed 8 clients.

  • We will keep handshaking to a minimum and I recommend bringing hand sanitizer on all my courses (if you can get hold of some!)


Please follow the Government guidelines regarding prevention, symptoms and what to do if you suspect you have Coronavirus:


https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response


Any questions, please feel free to email me.


Best wishes,


Chris Cowdrey

info@attheedgemountaineering.co.uk

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